What Services does True Affinity Care Provide?
We specialize in non-medical home care services, including companionship, meal preparation, light housekeeping, personal assistance, errands, and transportation. Our goal is to support daily living, promote independence, and bring peace of mind to families by providing compassionate care.
Do you Provide Medical or Nursing Care?
No, we are a non-medical home care service. While we do not provide medical or nursing care, we work closely with families and healthcare professionals to ensure our clients’ overall well-being. If needed, we can recommend trusted partners for medical services.
How are your Caregivers Screened and Trained?
At True Affinity Care, the safety and comfort of our clients is our top priority. All caregivers go through:
- Comprehensive background and reference checks
- In-depth interviews to ensure compassion and professionalism
- Ongoing training in safety, communication, and quality care standards
Are your Caregivers Insured and Bonded?
Yes. All our caregivers are fully insured and bonded, giving families peace of mind that their loved ones are in safe, reliable hands.
Will my Loved one have the same Caregiver each time?
We do our very best to provide continuity of care by matching clients with the same caregiver whenever possible. If a caregiver is unavailable due to illness, vacation, or emergency, we will provide a qualified substitute and keep you informed every step of the way.
What Happens if my Caregiver Cannot Make It?
In the rare case that a caregiver cannot attend a scheduled visit, we immediately notify the family and arrange for a replacement caregiver. We are committed to making sure your loved one’s care is never interrupted.
How Much do your Services Cost?
Our rates depend on the level of care, duration of visits, and specific needs of each client. We will provide a clear and transparent cost estimate during your free initial consultation.
Do you Accept Insurance or Government Programs?
At this time, we operate as a private-pay service. However, some clients may qualify for coverage through Veterans benefits, long-term care insurance, or other funding options. We are happy to guide you through these possibilities.
Is there a Minimum Number of Hours Required?
Yes. To ensure consistent care and caregiver availability, we generally require a minimum of 3–4 hours per visit. We also offer flexible schedules, from a few hours a week to 24/7 care.
How Soon can Services Begin?
In many cases, services can begin within 24–48 hours of your initial consultation. We will work closely with you to understand your needs and create a customized care plan as quickly as possible.
Do you Provide care on Weekends, Evenings, or Holidays?
Yes. We understand that care is not limited to weekdays. We offer flexible scheduling, including evenings, weekends, and holidays, to ensure your loved one receives support whenever it’s needed.
How do you Ensure Client Safety?
Client safety is central to everything we do. Our caregivers follow strict safety protocols, maintain clear communication with families, and provide emergency support if needed. We also conduct regular check-ins to monitor the quality of care.
What Should I Expect during the Initial Consultation?
Our initial consultation is free of charge and includes:
- A personal meeting (in-home or virtual) to understand your loved one’s needs
- A discussion of your family’s preferences and expectations
- A proposed customized care plan tailored to your situation
How do I get started with True Affinity Care?
Simply contact us below to schedule your free consultation. After the assessment, we’ll match your loved one with a compassionate caregiver and begin services at a time that works best for you.